Fasson® Dialogue (April 2008)
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KEEPING YOU CONNECTED - Redesigned Website A Valuable Resource

Since the launch of the redesigned Australia/New Zealand website in the middle of last year, the number of visitors to the site has been increasing steadily, as more customers discover the benefits of using the range of e-commerce productivity tools now available online.

Converting has always been a deadline-driven business and our online tools were developed because we know that converting challenges can occur at any time, in any time zone. This website provides the support you need from Avery Dennison and it's available 24 hours a day, 7 days a week.

New features include the Services section, where our Product Services Guide helps you to choose the best product with the most cost-effective service option. And there's Technical Support too, providing online answers to your technical questions.

Datasheets for our core range are now available online, so you can find and download complete product specifications on pressure-sensitive or non-pressure-sensitive products, either by using the product code if you know it, or by searching using relevant product characteristics.

You'll find a range of useful Customer Tools too, all aimed at streamlining your planning and ordering processes.

  • Technical Marketing Bulletins will help you overcome technical challenges.
  • You can find a range of selected products at Fasson® Outlet at discounted rates and smaller volumes.
  • You can ascertain the master roll diameter or length of a particular product, using our Roll Calculators.
  • You can arrange for delivery alerts or order acknowledgements.
  • You can arrange to receive a copy invoice, electronic invoices or one consolidated weekly invoice.
  • The EXACT™ Savings Calculator shows how much you can save by buying those materials available as part of the Fasson EXACT program.

In addition, there are product and service brochures, which are updated regularly, to keep you in tune with the latest news and developments from around the world. You’ll find that our new online services deliver all the information you need to stay ahead of the competition!

"We're very pleased that the new website is proving to be so valuable to our customers. They've given us some very positive feedback on the changes and there are still more developments to come!" says David Vines, Channel Marketing, "In 2008, we're aiming to introduce new e-commerce services to help our customers even further."

Should you require further information, or a tutorial to demonstrate website navigation, please email us at rollinfo.anz@ap.averydennison.com or call your local customer service team.

Other articles in this month's edition of Fasson® Dialogue
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